Terms and Conditions Copyrights and ownership This website and its contents are owned by Ruby by Night. Any use of the website or its contents including copying and storing images without prior permission for commercial purposes is prohibited. You may not modify, delete, distribute or post anything on this website for any purpose.
Delivery Goods will be despatched within 2 working days of your order if the products are in stock (Not including Bank holidays and weekends). Should any of your requested products not be in stock, you will be advised of an approximate delivery date. Please be clear with regard to your address, additional charges for redelivery will be incurred by yourself. Once we despatch the goods we cannot be liable for any delay by post and to this extent we will not enter into any compensation agreement due to the late delivery of any item.
Cancellation You have the legal right to cancel your order within seven working days of receiving the goods under the distance selling regulations. However, returning the goods to us in the condition they were dispatched in (including orginal packaging), is your responsibility and we would either refund or exchange them.
Returns Policy Please e-mail us prior to returning so we know to expect your goods. Items can only be exchanged or refunded, in their original condition, within 7 days from delivery. Please repack the items in the original packaging. Please note, post and packaging costs are non-refundable and at your expense.
In the unlikely event of the item being faulty, we will cover all costs for postage and either refund or exchange the goods. Please allow 7 days for your return or exchange to be processed.
Prices All prices shown do not include delivery charges. Postage and packing will be added at checkout.Please look under Delivery on our main menu for costs.
Data Privacy Customer information is kept strictly confidential on secure encrypted servers. Ruby by Night does not retain credit card information and we do not and will not pass your details on to any third party. We abide by the requirements of the Data protection act 1998.